Breaking Down Silos With Agentic AI

Working in an enterprise as vast as Maersk, much of my time is spent gathering information from a myriad of different sources. Recently, I have been making a determined effort to document organisational processes and tribal knowledge in my agent instructions file. How do I get access to a new Kubernetes cluster? How do I consume an API via our common gateway? Where do I find the credentials for our git bot? I figured that even if the agent couldn’t put this knowledge to good use, it would at least serve as a useful reference for me. This concern turned out to be unjustified; modern agents are great with this kind of information. ...

December 20, 2025 · 3 min